Work on progress, but shop is open! Shipping to EU countires... enjoy free shipping now, delivery time few working days.

Search
Close this search box.

Terms and Conditions of Bender Ink t-shirt webstore (benderink.com)

These terms and conditions apply to all orders made through benderink.com. By placing an order, the customer agrees to these terms.

  1. Webshop Products

The webshop sells print-on-demand t-shirts and bags, as well as possibly other similar printed products. All products in the webshop are made-to-order, produced according to the customer’s request. Product features and descriptions can be found alongside each product on our website.

  1. Prices and Payment Terms

All products in the webshop include a 24% VAT when ordered. Products are paid for at the time of order at the webshop’s checkout with the available payment options. In addition to the price of the products, the order may incur delivery charges according to the current pricing. Delivery costs are automatically added to the order total at checkout.

Payment Methods

Card payment is accepted at the moment.

  1. Order Delivery

Our webshop delivers to these countries: Belgium, Croatia, Czech republic, Denmark, Estonia, Finland, France, Germany, Italy, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden

Orders are shipped directly by our partner from Latvia as soon as the products are ready from printing. Delivery costs are determined according to the pricing at the time of the order, and you will see the delivery costs at the checkout, where they are automatically added to the order total.

Delivery Time

As products are printed based on orders, the total delivery time is generally about 2-3 working days longer. The normal delivery time to Finland is approximately one week from the order.

  1. Return Policy

As all our products are made-to-order and individually personalized, we do not offer a return right. As per our policy, products cannot be returned, exchanged, or canceled after an order is made, except in cases where the product is defective or does not match the order.

If the product you receive is defective or does not match the product you ordered, please contact our customer service as soon as possible for correction measures.

  1. Warranty and Complaints

We provide a warranty for all our made-to-order products as follows:

Please note that damages caused by normal wear or misuse are not covered by the warranty. The warranty also does not cover product usage preferences, such as interpretive differences in color shades. Also, be aware that the product color may appear differently on your device’s screen than in reality.

Complaints

If there is a clear manufacturing or material quality error in your order’s product, please contact our customer service. Send us the necessary information (photo, description) of the error without delay, and we will process your case.

6. Limitation of liability

7. Processing of personal data

We collect a necessary amount of your personal information in our webshop when you make an order.

8. Dispute respolution

Unresolved disputes will be settled in the District Court of Helsinki.

9. Seller information

This t-shirt store online is run by Exultant Oy, FI33059308, Helsinki, Finland.